Mine customer evidence without inventing prevalence
Use searches, tickets, and reviews to find language and mechanisms while keeping self-selected evidence within its limits.
Skip this if Stores without customer interactions or storefront-search activity
Customer evidence is strongest when it explains language, context, and possible mechanisms. It is weakest when a self-selected set of searches, tickets, or reviews is presented as the percentage of all customers who share a problem.
The decision is which customer question deserves a sharper investigation or page response.
The rest of this lesson is available once the Atlas is unlocked.