Test every transactional order event
Verify confirmation, status, tracking, cancellation, and refund outputs as separate customer-facing events.
Skip this if Marketing-email flows, returns-policy design, carrier-performance promises, or payment-decline recovery
The decision: treat every transactional output as a separate event and test each event the store will actually use. A successful order-confirmation email does not prove that tracking, cancellation, or refund communication works.
Shopify defines separate customer notifications for order confirmation, shipping confirmation and updates, cancellation, refund, out-for-delivery, and delivery events.[1] Some can be suppressed when staff perform the triggering action.[1] The test plan therefore needs event-level evidence, not one screenshot of the notification editor.
The rest of this lesson is available once the Atlas is unlocked.